App Development

Business apps designed around your operation.

Choose from one of our four custom-built and fully customisable systems, or commission a bespoke application developed around your exact business processes.

Flexible Business Software

More than an off-the-shelf app. Built to fit your business.

Our systems provide a strong existing foundation that can be branded, configured and expanded around your exact business requirements.

This gives your business a faster and more cost-effective route to a professional management platform, without being restricted by a standard one-size-fits-all system.

Built around your organisation

Each platform can be adapted to match your branding, processes, users and long-term business objectives.

  • Fully customisable Branding, layouts, modules and features can be adapted to suit your organisation.
  • Secure user access Create different user accounts, permissions and access levels.
  • Fully responsive Designed for reliable use across desktop, tablet and mobile devices.
  • Hosting and support Hosted, maintained and supported by WH Web Design.
  • Additional modules and integrations Bespoke features and third-party integrations can be added where required.
Available Systems

Four proven platforms ready to be customised for your business.

Each system can be adapted with your branding, content, workflow, user access levels and the specific features required by your organisation.

Our existing platforms provide a strong development foundation while allowing your final system to reflect the way your business actually operates.

WH Web Design custom business app dashboard displayed across laptop, tablet and mobile devices
Fully responsive systems for desktop, tablet and mobile
01

Club Management System

Manage members, students, subscriptions, class attendance, bookings, communications and club administration.

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02

Invoice System

Create invoices, manage customers, monitor payments and organise your business billing and administration.

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03

HR System

Securely organise employee records, documents, holidays, internal policies and HR administration.

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04

Booking System

Manage appointments, availability, services, customer bookings and automated booking confirmations.

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Every system can be branded and configured around your organisation. Additional modules, workflows, integrations and user access levels can also be developed where required.

Discuss Your Requirements
System 01

Club Management System

A centralised management platform designed for clubs, academies, martial arts schools, associations and other membership-based organisations.

Manage student records, classes, locations, memberships, bookings, attendance and communications from one secure and fully customisable online system.

Explore the complete club management features.

Select a category below to view the available tools for managing members, classes, bookings, attendance, communications and system administration.

Students and Memberships 3 core features
Student records Store and manage student profiles and contact information.
Membership records Manage membership types, status and linked student information.
Excel export Export class member information into Excel-compatible files.
Classes and Bookings 5 core features
Class names and details Create classes with times, descriptions and supporting information.
Location details Manage multiple venues and training locations.
Free-trial booking Record and manage free-trial enquiries and bookings.
Booking records Review current and historical booking information.
Attendance records Track attendance and historical class participation.
Communication and Content 2 core features
Email and SMS messaging Communicate with students, members and selected groups.
Image storage Upload and store images for classes and system content.
Users and Administration 3 core features
User access roles Assign Admin, Support Admin and standard User access levels.
System settings Configure preferences and organisation information.
Administrative tools Additional tools for day-to-day system management.

The Club Management System is fully customisable. Additional modules, branding, integrations, reports and user roles can be developed around the requirements of your organisation.

Discuss the Club System
System 02

Business Invoice Management System

A professional invoicing, estimates, expense and customer management platform based on InvoiceShelf and customised by WH Web Design.

Manage your complete billing process from one secure platform, from the first quotation and invoice through to payment collection, expense recording and financial reporting.

Explore the complete invoice system features.

Select a category below to view the available tools. Keeping the categories collapsed makes the page easier to scan while retaining the full feature information.

Invoices and Estimates 6 core features
Professional invoices Create, edit, email and download branded invoices.
Estimates and quotations Convert approved estimates directly into invoices.
Recurring invoices Schedule regular billing for retainers and subscriptions.
Custom fields Add additional information to business documents.
Custom PDF templates Use branded invoice and estimate document layouts.
Automatic numbering Configure document prefixes and numbering sequences.
Customers and Services 4 core features
Customer records Store contact, billing and shipping information.
Products and services Save reusable billable items, prices and descriptions.
Customer emailing Send invoices, estimates and receipts directly.
Customer portal Give customers secure access to their account documents.
Payments and Expenses 6 core features
Payment records Maintain a complete customer payment history.
Partial payments Track deposits, instalments and final balances.
Payment receipts Create and email professional receipts.
Expense tracking Record business expenses and supporting details.
Credit notes Record credits and customer account adjustments.
Online payments Use compatible payment integrations where configured.
Reporting and Administration 10 core features
Financial dashboard View billing and financial activity at a glance.
Business reports Review sales, payments, expenses and tax data.
Multiple currencies Invoice customers using different currencies.
Tax management Configure and apply relevant tax rates.
Multiple companies Manage separate company configurations.
Self-hosted data Maintain data on controlled hosting infrastructure.
System backups Create database, file and system backups.
Payment reminders Send reminders for unpaid and overdue invoices.
Custom system settings Configure company and document settings.
Extendable platform Additional development can be considered.

Final features and integrations may depend on the selected system version, hosting configuration, payment provider and individual business requirements.

Discuss the Invoice System
System 03

Just the Ticket Helpdesk Ticketing System

A straightforward and customisable helpdesk platform that gives your business one central system for recording, assigning, managing and updating customer support tickets.

Explore the complete ticketing system features.

Open each category to view the tools available for managing clients, support requests, users, workflows and communications.

Clients and Tickets 4 core features
Client records Manage client details and support activity.
Ticket records Create and monitor support tickets.
Ticket assignments Assign tickets to users and support staff.
Ticket updates Maintain a complete update history.
Users and Access 3 core features
User profiles Manage helpdesk user accounts.
Database management Allow authorised users to manage records.
Activity logs Review system actions and changes.
Ticket Workflow 4 core features
Priorities Categorise tickets by urgency.
Statuses Track tickets through support stages.
Ticket types Organise tickets into relevant categories.
Macros Use predefined responses and actions.
Email and Notifications 2 core features
Email service Connect support activity with email.
Email notifications Notify users when tickets are updated.

Customised around your support process.

Features can be added, removed or adjusted. We will review your requirements and prepare a development plan around the way your team manages customer support.

Lifetime application support

Ongoing support is included for the application and agreed custom changes, so your business is never left unsupported.

Discuss the Ticketing System
System 04

Employee and HR Management System

A secure central platform for maintaining employee records, workplace documents, leave requests and everyday human resources administration.

Employee Records

Store employee profiles, contact information, roles, departments and employment details.

Document Storage

Organise contracts, policies, certifications and other employee documents securely.

Holiday Management

Record leave requests, approvals, remaining allowances and employee absence information.

User Access Roles

Configure permissions for administrators, managers and standard employee users.

HR Reporting

Review employee, absence and administrative information through centralised reports.

Custom HR Tools

Add workflows, fields, modules and reports around your organisation’s requirements.

The HR platform can be branded, configured and extended around your internal processes, employee structure and reporting requirements.

Discuss the HR System
System 05

Flexible Online Booking System

Manage appointments, services, availability, customer details and booking confirmations through one responsive and customisable platform.

Appointment Bookings

Record and manage customer appointments through a central booking calendar.

Availability Management

Configure available dates, appointment times and operating hours.

Services and Pricing

Create bookable services with descriptions, durations and pricing information.

Customer Records

Store contact details and maintain current and historical booking information.

Email Confirmations

Send booking confirmations and appointment information directly to customers.

User Access Roles

Create administrator, staff and user accounts with suitable permission levels.

Additional services, fields, payment options, reminders and integrations can be developed around your requirements.

Discuss the Booking System
Bespoke Development

A custom system built around your exact requirements.

When an existing platform does not match your operation, WH Web Design can plan and develop a bespoke application around your workflows, users, data and business objectives.

Discuss a Bespoke System
01

Requirement Assessment

We review your current processes, challenges, users and required outcomes.

02

System Planning

We define the application structure, modules, workflows and user access requirements.

03

Custom Development

The application is developed, branded and configured around the agreed specification.

04

Testing and Support

We test the completed system, support the launch and provide ongoing assistance.

Our Development Process

A clear process from initial idea to completed application.

Every project is carefully planned, developed and tested to ensure the final system reflects your requirements and is practical for your team to use.

01

Consultation

We discuss your objectives, current processes, users and the problems the application needs to solve.

02

Planning

We prepare the system structure, required modules, workflows, permissions and development plan.

03

Development

The application is configured or developed, branded and adapted around the agreed requirements.

04

Launch and Support

We test the final system, support the launch and provide ongoing assistance after completion.

Your application can continue to evolve after launch. Additional modules, features, reports and integrations can be reviewed as your organisation grows.

Start Your App Project

Ready to improve the way your business operates?

Choose one of our existing customisable business systems or speak to WH Web Design about developing an application around your exact requirements.

Initial consultation
Clear project planning
Ongoing support
Custom development